Upon boot the message appeared in the LCD console window
Err: could not mount root RAID drive
The machine was visible on RAIDar, was pingable, but there was not contactable via http.
Don’t care about the contents of the disks, they were formatted incorrectly on a ReadyNAS NV+ v1 anyway. I just need to get the ReadyNAS NV+ v2 up through a “normal” firstboot. Once it is on the air in HTTP then the HDD can be administrated.
Boot into the console (see instructions below)
- Factory Default
- OS Reinstall
- Tech Support
- Skip Disk Check
- Memory Test
- Test Disks
Skipping the disk check (Selection 5) didn’t help; it still failed to boot. Had to do Factory Default boot twice before it “took.”
References & Advice
NETGEAR ReadyNAS Community Support
- Accessing the Boot Menu (on x86-based units)
- Factory default. Initiates a short disk test that takes approximately 5 minutes, then begins a 10-minute time-out period waiting for RAIDar. During the 10-minute time-out period, the system can be powered off safely without causing any data loss. After 10 minutes, or if you select the factory default option with RAIDar during the time-out period, the factory default process begins. WARNING! The factory default reboot process resets the unit to factory settings, erases all data, resets all defaults, and reformats the disk to X-RAID2.
- How can I skip the Volume check?
- ReadyNAS Wiki (knowledge base wiki)
- Err: could not mount root RAID. Also on RAIDar is states: C; In NETGEAR ReadyNAS Community Forum; 2011-02-15.
tl;dr => Inconclusive; file a ticket, wait for tech support.
- ReadyNAS Duo v2 and NV+ v2 Hardware Manual
Other Community Advice
- McMonkey1 ; Netgear ReadyNAS NV+ V2 (RND4000); In His Blog; 2012-08-15.
tl;dr => not helpful, just a long rant about unpleasant boot reformat problems that seemed to be resolved in the end
- Copy of NETGEAR ReadyNAS Frequently-Asked Questions copied from ReadyNAS Forum FAQ (why?)
- D. Bott; Unofficial ReadyNAS USB Recovery Guide for x86-based Systems; In His Blog; 2009-09-12.
Stern admonishment: Warning: do not use these instructions unless you have been instructed by Netgear Support. Using these instructions without their direction can create further problems.
To hard reset and reconfigure your RAID setup:
- Turn off the device.
- Use an unfolded paper clip to press in and hold the reset switch on the back of the unit, power it up and hold the reset button for 30 seconds while powering on the device until the Boot Menu prompt appears on the display, then remove the paperclip from the reset switch.
- Push the “Backup” button on the front panel to navigate through the menu to the Factory Default option.
- Press the reset button at the back with your paperclip to confirm the menu selection and proceed to that option.
The device will reset to the factory default settings, and wipe all the data on the drives.
Who: Andrew Ronstadt (AndrewR)